Resume

Ran organizational optimization of processes, tools, and systems to drive efficiency and enhance productivity. Directed data-driven resourcing allocation practices, leveraging insights to develop actionable staffing models aligned with business objectives. Proactively identified solutions for proficiency in utilizing project management tools (Jira) to generate comprehensive reporting promoting transparency with key stakeholders. Optimized processes using Smartsheet for quarterly and year capacity planning.

Key contributions:

• Lead the optimization of processes, tools, and systems to streamline workflows, enhance collaboration, and improve productivity within Brand and Creative operations 

• Developed resource planning models to ensure that the teams are appropriately staffed and resourced to meet business demands 

• Led initiatives to implement key tools and systems, ensuring they are fully integrated into the workflow and adopted across teams

• Created and refined Standard Operating Procedures (SOPs) for critical business functions, focusing on efficiency, accountability, and scalability 

• Supported high-level strategic decision making through data-driven insights, performance reporting, and capacity forecasting

Led cross-functional teams in delivering high-impact marketing and sales campaigns and initiatives. Performed Agile methodologies, utilizing a combination of Workfront and Jira to drive project requests and ensure readiness. Managed client relationships, conflict resolution, and brand excellence at the account management level. Balanced and delivered multiple projects with competing deadlines while maintaining a focus on quality, results, and efficiency.

Key contributions:

• Led teams during Scrum/agile transformation and change management, and provided agile coaching and workflow assistance where needed

• Partnered with Stakeholders to manage high-level and fast-moving marketing and sales campaigns through full lifecycle

• Worked with cross functional teams to ensure that project initiatives are planned and executed efficiently across the business

• Implemented and transitioned all Advertising and Promotional materials into Veeva Promomats platform for review and DAM purposes

Managed and tracked procurement progress and generated reports on procurement activities. Facilitated central receiving and contract closeout procedures, ensuring timely delivery of purchased items. Executed purchase card orders and conducted inventories of corporate property. Supported the development and documentation of Program Management Office processes and procedures. Interfaced with company travelers and corporate offices to streamline the processing of travel expense reports and professional service invoices. 

Key contributions:

• Managed end-to-end procurement processes, including purchase request handling, tracking, and reporting

• Streamlined central receiving and contract closeout procedures, ensuring efficient delivery of purchased items

• Provided collaborative support with meeting planning, execution, and documentation

Providing comprehensive administrative support for all educational programs under OEPO, I focused on onboarding and managing students throughout their internship program. I was responsible for tracking program progress, drafting workflows, and managing communications, while also supporting the organization of events like poster symposiums and enrichment activities. I ensured students completed necessary training and assignments, maintained program documentation, and supported social media channels to enhance the student experience. 

Key contributions:

• Managed the review, selection, and approval of the OEPO Internship applications

• Organized and scheduled all internship program educational activities, providing learning opportunities is varying departments within NASA

• Directed and facilitated the planning and execution of the end-of-year Intern Symposium